Download Photos & Videos

[For Guardians] Learn how Parent and Family contacts can download photos and videos from their student's brightwheel Feed

Sabrina avatar
Written by Sabrina
Updated over a week ago

Downloading and saving media from a child's feed allows parents and families to store important images and videos in their preferred manner.

  • Photos can be downloaded by any student contact on any device from the app or on the web.

  • Videos can only be downloaded from the brightwheel mobile app at this time.


Save Photos and Videos

On the App

  1. Click the child's name to open their profile

  2. Locate the photo be saved and tap it

  3. Click the download icon at the bottom of the screen

  4. Tap OK in the pop-up and then Done to exit back to the child's Feed

On the Web

  1. Click to open the My Children page

  2. Click the child's name to open their profile

  3. Jump to the Feed tab

  4. Locate the photo to be saved and right-click to save to your desired location


Bulk Save Photos

At this time, there is no way to download photos in bulk. However, you can easily hunt down all photos your child is in by using this workaround on the web:

  1. Click to open the My Children page

  2. Click the child's name to open their profile

  3. Jump to the Feed tab

  4. Use the 'Activity Type' filter to select Photo

  5. View all logged photos and right-click to save each to your desired location


Share Photos to Social Media

  1. Click the child's name to open their profile

  2. Locate the photo to be shared and click the share icon in the top right corner of the activity

  3. Select what social media platform to share the photo and post it as you normally would

This option is only available on Apple devices at this time. Android users can download the image to share on social media.

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