Admins are able to delete messages sent by any user, including other Admins, Staff, Managers, and Guardians. Newsletters can also be deleted from a message thread.
Navigate to the Messaging page on the web
Jump to the Parents tab
Use the available filters to narrow down results for the relevant messages
💡 Use the Recipient filter to view Admin <> Parent or All staff <> Parent threads!
Choose the message thread
Please note: Messages can only be deleted in one thread at a time. If you need to delete a school-wide announcement, you'll need to delete thread by thread.
Click Edit in the upper left corner of the message window
Click the box next to the message(s) to delete
Click Delete message
In the pop-up window, select Yes, delete to confirm the deletion