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Delete messages

[For Admins] Learn how to delete messages as an Administrator.

Sabrina avatar
Written by Sabrina
Updated this week

Deleting a message is a permanent action that cannot be reversed and the message cannot be recovered. If you use this option, ensure you've selected the correct message(s) to delete.

Only Administrators are able to delete messages sent by other Admins, Staff, Managers, and Guardians. Newsletters can also be deleted from a message thread.

  1. Log in on the web

  2. Select Messaging in the sidebar menu

  3. Click a message thread from a specific student, staff or room

  4. Hit Edit (top right) in the message window

  5. Click the box next to the message(s) to delete, then hit Delete message

ℹ️ Important notes

  • If you delete a message on an individual thread that was also sent to more than one recipient at a time, it will delete that message sent to all students. This is the best way to delete school-wide announcements.

  • Once deleted, the message thread will reload and display "[Admin Name] deleted this message," and that notice will be visible to anyone in the thread.

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