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Billing for siblings or families with multiple children

[For Admins + Billing Only Role] Learn how invoicing works for families with more than one child.

Written by Audrey

In brightwheel, each child has their own billing profile and charges should be set up separately for each child. This keeps your reporting accurate and each child's billing history easy to track. Families with multiple children can pay all their balances in one transaction, which also reduces service fees.

Note: While families can pay for all children at once, the payment will always be broken down and allocated to each respective student's balance, so your reporting stays clean and accurate.


How the family payment experience works

Payers will still receive individual invoices for each child they're responsible for. However, when a family has more than one child enrolled, payers will automatically see the option to pay all outstanding bills in a single transaction by selecting All Children from their Payments page.

If autopay is enabled for multiple children on the same payment method and with the same due date, those payments are automatically bundled as well. The family receives one payment receipt and pays one service fee.


FAQs

How will sibling payments appear in my billing reports?

It's important to understand that bundled payments will always be “fully decomposed,” meaning that the total payment amount will be properly allocated to individual students at the time of the payment. There will never be a “hanging balance” on the payer’s account that was not applied to an individual student.

However, if you do want to see that two payments were “linked” or made at the same time, we recommend viewing the Payments & Credits report or the Deposits report, which will show a row for each individual payment and will include a list of all students included within that payment.

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