Admins, Managers, and Lead Staff can choose between four contact types when adding student contacts: Parent, Family, Approved Pickup, and Emergency Contact.
Each contact type has varying permissions and privileges, as outlined below!
Contacts and Access
There are a few different contact type options you will see available when adding a contact.
Role | Description |
Parent | Parent contacts can view student activities, send & receive messages, check students in/out, and access billing information. |
Family | Family contacts can view student activities, send messages, and check students in/out. |
Approved Pickup | Approved Pickups can check students in/out but they cannot see student profile information, view logged activities, or send messages. |
Emergency Contact | Emergency Contacts cannot create a brightwheel account, cannot see the student profile, or take any actions such as sending messages. |
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Student Contacts as Payers
It's important to note that if when a Parent is added, and the program uses billing, this student contact will automatically be added as a payer. Learn more about Primary Payers and what this means. Parents can also be removed as payers.
In addition, Family and Approved Pickups can be added as payers on a student's account as well.
Parents can Edit Student Info Setting
This setting is important to call out due to how it affects Parent contacts. Programs can manage the "Parents can Edit Student Info" setting and determine whether these contacts should have edit permissions or not. This setting is school-wide and cannot be managed at an individual user level. It's can be valuable to have this setting toggled on if you prefer to assign the responsibility of adding additional student contacts and managing the student's profile information to the primary guardian. If this is not desired, this setting can be toggled off, so they only have view access.