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Protect against early withdrawals with tuition insurance

[For Admins] Learn how tuition insurance works, how to set it up, and why it benefits your program and families.

Audrey avatar
Written by Audrey
Updated over a week ago

Program costs like rent and payroll are guaranteed and fixed, but your revenue is not. Most schools only get paid by families for the month or week ahead. This means unexpected family withdrawals can leave your program with uncollected tuition and financial uncertainty.

Tuition insurance protects both programs and families by covering a portion of tuition lost when a student withdraws before the end of the school year or academic cycle.

Through brightwheel’s partnership with Dewar, the originators of the Tuition Refund Plan, programs can protect revenue and families can gain financial relief


Why use tuition insurance

When a student commits to your program, we ensure you're paid even if they leave and their spot is filled, at no cost to you.

Benefits include:

  • Revenue protection
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    When a family commits, you expect that revenue. With insurance, that’s guaranteed.

  • Maximum coverage

    All family withdrawals are covered. Medical, dismissal, relocation or job loss.

  • Easy setup
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    Get started with 1 easy step that's seamlessly integrated in brightwheel.

  • Simple payout process
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    Save time with a quick, easy claim process.

  • Peace of mind
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    Families know their financial commitment is protected in case they must withdraw.


How tuition insurance works

Tuition insurance is built right into your brightwheel tuition agreements, making it easy to include for all enrolled families. Simple add insurance to your agreement and send to families. All families at your school must participate in the insurance program.
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Once families sign, they’ll be billed a one-time insurance cost at the start of the school year, with no cost to your school.

Coverage begins 14 days after the start of class. Then, if a family withdraws mid-year, you can file a claim and receive a payout covering a portion of the unpaid tuition.


Requirements to qualify for insurance

To qualify, your program must meet these requirements:

  • Maintain at least 20 actively enrolled students

  • Have had a withdrawal rate of 6% or less of total enrollment during the ‘24 - ‘25 school year

  • Require tuition insurance for all families as your program’s official withdrawal policy

  • Families commit to an annual or half-year term and remain financially responsible if they withdraw early

  • Create tuition agreements in brightwheel that include tuition insurance for the upcoming cycle

  • Using brightwheel Premium, located in the U.S. and in eligible states


Sign-up for Tuition Insurance

Sign your program up for Tuition Insurance in your account on the web by going to Billing > Tuition Insurance. Then select Get Started.

Not seeing the Tuition Insurance option? Please contact brightwheel Support directly to confirm your eligibility. Due to Dewar's policies, programs in the following states do not qualify for insurance: Alaska, Montana, New York, North Dakota, South Dakota or Wyoming


Send Tuition Insurance to families

If you’re eligible and opted in, you can now enable Tuition Insurance when sending out a Tuition Agreement to families. Once sent, families will be required to enroll in and pay the tuition insurance cost when completing the agreement.

  1. Login on the web

  2. Click Paperwork in the sidebar menu

  3. Select Create new (top right) > Contract > Tuition Agreement

  4. Create the contract and confirm the 'Tuition insurance' section has been added to the form

  5. Hit Create when finished, then send to families

💡 Tip: If you’ve already sent a Tuition Agreement to families, you can duplicate it and add Tuition Insurance before resending to families. Close the old agreement to prevent new submissions.

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