Autopay in brightwheel (also called automatic or direct withdrawal) saves you time and helps you never miss a payment by automatically charging the full balance on each statement's due date.
It can be customized for each student and you can connect multiple payment methods to autopay.
How automatic payments work
Autopay always triggers a payment for the the total balance due and any existing balance on the next statement due date.
If your provider requires mandatory autopay, you will automatically be signed up for autopay when you add a payment method. Or if a payment method is already saved, brightwheel will prompt you to sign up for autopay.
If the provider does not require autopay, payers can still manually sign up autopay.
Turn autopay on or off
If the provider does not require autopay, payers can manage their autopay settings anytime.
Log in to brightwheel (web or app)
Go to the Payments page > Payment Settings tab
Under 'My Autopay status' turn ON or OFF
Select the payment method to use with autopay
Update my autopay method
Payers can easily change their autopay method on file.
Log in to your brightwheel account (web or app)
Go to Payments > Payment Settings
If your new payment method is not listed, tap Add new
Under My Autopay settings, select Change next to your current autopay method
Choose your new payment method to use for autopay
💡 Tip: Make sure the new payment method is already added to your account. This is required to change the autopay method.
FAQs
How do I see the payment method is used for autopay?
How do I see the payment method is used for autopay?
From the Payments > Payment Settings page, you can view your payment method used for autopay and your children signed up for autopay.
If I have multiple children, will autopay pay all bills at once?
If I have multiple children, will autopay pay all bills at once?
If you are paying for multiple students/siblings, autopay is turned on for each, there are invoices with the same due date, and they are being charged to the same payment method - these payments will be bundled together as a single combined payment to save on fees.
How do I remove a payment method if I signed up for autopay?
How do I remove a payment method if I signed up for autopay?
To remove a payment method, you must first turn off autopay for it. If you're unable to do so, it's likely your program requires mandatory autopay. In that case, you'll need to contact your program and ask them to disable this setting for your account before you can remove the payment method.