Manage School Profile

[For Admins] Learn how to store information about your program within brightwheel by utilizing the School Profile.

Rachel S avatar
Written by Rachel S
Updated over a week ago

The School Profile is an area where administrators can enter details about their school to easily manage this information. They can enter and update the school name, address, phone, capacities, and more.

This resource provides an overview of the available options in the School Profile and where to access them in the app and on the web.


Access School Profile

On the Web

  1. Click the My School option on the purple sidebar to expand the menu

  2. Select Settings

  3. Jump over to the School Profile tab

On the App

  1. From the Administrator Dashboard, tap School Profile


Update School Information

Administrators have the option to update their school details by navigating to the School Profileeither within the brightwheel app or web using the steps above.

Admins can easily update the following information for the entire school:

  • School Name

  • School Phone Number

  • Website

  • School Address

Simply click the field you wish to edit to type in the new information. Then, hit Save.


School Capacity

In the School Profile, you will have the option to enter your school’s desired capacity, licensed capacity, and license number. This can be adjusted on the web only.

These fields give you the ability to differentiate between what your center is licensed for and what your desired capacity is as well as include your License Number to enable better record-keeping.


Time Zone

The program time zone can be adjusted at anytime on the web. By default, the time zone will be set based on the program address entered.

If the timezone is incorrect and does not match the device being used, this can impact check-ins and reports. It's important to ensure the program timezone matches the timezone set on the device being used.

To adjust the timezone, under School Profile use the dropdown menu under Time Zone to search for or select the desired time zone. Lastly, hit Save:


School Profile Tiles

When viewing the School Profile within the brightwheel app, admins can quickly see the total number of rooms, students, parents, and staff in the program. You can easily click those tiles to be taken to a list of the rooms, students, parents, and staff.

ℹ️ The 'Students' count displayed under the School Profile section in the app will include the total number of student profiles associated with your school, including profiles listed as inactive, graduated, removed, duplicate, applied, waitlist, or toured.

You can view a count of total 'Active' students by navigating to theStudents tab on the web. This will automatically filter to display only active students. The total number of active students will appear at the bottom right corner below the full student list.

Did this answer your question?