August 2022 Product Spotlight

Expert ways to get the most value out of brightwheel this school year.

Claire Lee Lyall avatar
Written by Claire Lee Lyall
Updated over a week ago

Below we’re spotlighting features that drive more on-time payments, quality connections, and an efficiently-run program. Cheers to this being your best year yet!


Get paid faster with the latest in billing.

Exciting news! You can now add non-parents as payers, easily split invoices, and have all enroll in autopay. Even better, more updates are coming soon such as a new subsidies experience with payment tracking. Learn more here.


Communicate intentionally with email and text alerts.

Encourage parents to subscribe to daily report emails so they see a recap of their child’s day upon check-out. For urgent messages, use SMS texts. Parents can update their mobile number and email any time in their brightwheel profile, so have them verify their information this back-to-school to ensure they never miss an update.


Support safety in your staff check-in process.

As new families and staff start at your program, promote wellness and peace of mind with a customizable questionnaire upon check-in*. You can also log temperature checks and health notes throughout the day, all in your brightwheel app.

*To make staff check-in an easier experience, you can now automatically check out staff at midnight if they forget to clock out. This will make payroll reporting even more accurate and efficient!


We’re evolving based on your valuable feedback.

  • *Now Available* Delete messages: Administrators can now delete any message, which is great news for any typos that may have slipped through the cracks!

  • *Coming this fall* Bundled payments: Families will be able to pay for multiple children in one payment, which means it’ll be easier than ever to manage sibling invoicing on brightwheel.

  • *Coming this fall* Custom report builder: You’ll be able to create customized reports with student and staff data available in brightwheel. This will give you even more insight into your program, and it’ll provide you with clearer reporting for licensing.

We’re committed to delivering even more value for you and your team this year.

Happy back-to-school,

Claire & the brightwheel team

P.S. Check out these new free brightwheel trainings where our team shares best practices on admissions, billing, check-in, and more!


Additional Resources

  • Billing version upgrade: If you are using one of our older billing platform versions, upgrade today at zero additional cost to get even more value out of our tool. This period before the school year takes off is a perfect time to make the switch.

  • Account Setup: If you are still setting up your brightwheel account, complete our two onboarding trainings today to build quality connections, efficiently run your program, and simplify billing with brightwheel.

Still need support? Reach our team via Live Chat during business hours or via email at support@mybrightwheel.com any time. 💬

Did this answer your question?