Skip to main content

Email families and staff in brightwheel

[For all Staff] Learn how to email families and staff directly in brightwheel.

Written by Audrey

In addition to messaging in the brightwheel app, you can now email families and staff right from their contact information. It’s handy when you need to send a quick reminder about picture day or follow up on a missed form without leaving the child’s profile.

Providers also have the option to easily copy and paste the email address as needed.


Send emails in brightwheel

To email in brightwheel, you'll click a contact’s email address and choose how you’d like to reach them:

  • Message opens brightwheel Messaging so you can send a message right away

  • Email opens your email app with their address already filled in

  • Copy email address lets you paste it wherever you need it, like a newsletter tool

ℹ️ Note: These options only appear for contacts with an email address on file.

Email families

  1. Log in on the web

  2. Click a student to open their profile

  3. Scroll down to the Contacts section

  4. Click the email address listed for the contact, then select Email to draft and send an email

Email staff

  1. Log in on the web

  2. Go to Staff & Payroll in the sidebar menu

  3. Click the email address listed for the staff member, then select Email to draft and send an email

Did this answer your question?