Brightwheel works to support as many platforms as possible, giving your center the freedom to use the devices that make the most sense for your business. There are some limitations for older devices and browsers that are no longer supported by their manufacturer that brightwheel is not able to be used with due to security and functionality concerns. Please review the compatible devices and browser versions below for more information. 

Table of Contents

Recommended Devices 

If you haven't yet purchased a device to use with brightwheel, take a look at our Affordable and Compatible Devices list in the Teacher Resources center of our website here.

Brightwheel works with all Android and iOS phones and tablets. To get the most out of brightwheel, always make sure you have your app updated to the latest version. Steps for getting your app up-to-date can be found here

Please Note: The minimum operating system requirements are iOS 10 and Android 5.0 Lollipop.

Browser Compatibility

It's important to keep your browser up to date to ensure security and integrity of your data. The following list contains the supported operating systems, browsers, and devices that support TLS 1.2 and higher which is required to use brightwheel:

  • Desktop and mobile Internet Explorer version 11 or higher
  • Desktop Internet Explorer versions 8-10 for Windows 7 or higher
  • Firefox 27 or higher
  • Google Chrome 38 and higher
  • Android 5.0 (Lollipop) and higher
  • Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher
  • Mobile Safari versions 5 and higher for iOS 5 and higher

You can view your current version of your browser by locating the About section in your browser's settings. 

Brightwheel on Kindle

Our Android app does work for some versions of the Kindle Fire.  However, it's a bit of a hack for us to provide you with access and it doesn't update automatically anytime we release updated versions.

For those reasons, we generally recommend a device that comes with the Google Play store or Apple App store installed on it. 

If you already have a Kindle device, and would like to use it with brightwheel, please follow the link below to get setup.

Kindle Fire Setup

For this to work, you must click to download the below link directly from your Kindle device. You'll need to stay up to date by always downloading the latest version of the app within this folder: 

https://drive.google.com/drive/folders/0BwDm-ySrHt0XWm9tUmZxRUFhM2c 

In addition, here is a helpful PDF guide with further instructions for how to download, install, and access the Android app on your Kindle devices: https://drive.google.com/open?id=0B-Q24CPnWdzjQWhBNTZsQ1NtWm8 

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