Brightwheel works to support as many platforms as possible, giving each program the freedom to use the devices that make the most sense for their business. Please review the compatible devices and browser versions below for more information.
Table of Contents
Recommended Mobile Devices
Brightwheel works with Android and iOS phones and tablets. To get the most out of brightwheel, we recommend keeping the app updated to the latest version. The minimum operating system requirements are iOS 10 and Android 5.0 Lollipop. Older devices that don’t meet these requirements are not compatible with brightwheel due to security and functionality concerns.
For administrators who are considering purchasing program devices for use with brightwheel, we’ve prepared a list of suggested Affordable & Compatible Devices.
Web Browser Compatibility
It's important to keep browsers up-to-date to ensure data security and integrity. The following list contains the supported operating systems, browsers, and devices that support TLS 1.2 and higher which is required to use brightwheel:
- Desktop and mobile Internet Explorer version 11 or higher
- Desktop Internet Explorer versions 8-10 for Windows 7 or higher
- Firefox 27 or higher
- Google Chrome 38 and higher
- Android 5.0 (Lollipop) and higher
- Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher
- Mobile Safari versions 5 and higher for iOS 5 and higher
The version information for a browser is visible by locating the About section in the browser’s settings.
While our Android app does work for some versions of the Kindle Fire, it doesn't update automatically when updated versions are released, and doesn’t include some newer features, such as staff messaging and message attachments. For these reasons, we recommend a device that comes with the Google Play store or Apple App store installed on it. However, Kindle users may be able to access a limited set of brightwheel features by using the resources linked below.
To download the app on a Kindle device, click to open this download link directly from the device. For further instructions for how to download, install, and access the Android app on Kindle devices, please view our brightwheel Kindle Fire Install Guide.