Add a Message Attachment
Leverage brightwheel’s online messaging tool to securely share any type of document or attachment with Parent Contacts in a message thread
Sabrina avatar
Written by Sabrina
Updated over a week ago

Brightwheel enables Admins and Managers to share Message Attachments with Parent contacts easily from the web! Administrators are able to attach any type of documents, such as event flyers, schedules, handbooks, and menus, to any message type (messages, alerts, or reminders) sent to Parent contacts.

Add a Message Attachment on the Web

All message attachments sent will be securely stored in the student’s brightwheel message thread for admins and parent contacts to reference later and allows all communication to be easily managed in a single location.

  1. Navigate to the Messaging page

  2. Click the + New Message button in the top right corner, and select Parents

  3. Choose whether to send the message to:

    1. Individual parent(s) (and visible by all staff)

    2. Individual parent(s) (and only visible by admins/managers)

    3. Entire Room(s)/Program

  4. Click on each student or room who should receive the message, and click Next

  5. Select the desired Message Type
    Please Note: If choosing to send a message to an individual parent and have it viewable by only Admins/Managers, you will not be able to change the message Type

  6. Click + Add file
    Please Note: Any file type can be attached to a message online up to 15 MB

  7. Drag and drop the file or browse to select, name the attachment once it has uploaded, and click Add

  8. Add the message content

  9. Review the message content and recipients, and click Send Message when complete

Parent contacts will be able to view the attachment from both the web and mobile app. All they need to do is click or tap on the attachment in the message and it will be opened immediately!

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