Brightwheel has begun releasing our new billing platform for new users. If the content in this article does not match what you see in your account, we are actively working to release these features for you as soon as possible. We appreciate your patience as we work to continue to improve your brightwheel billing experience.
Brightwheel plans to provide some more resources for our schools and families which will help this tax season - we'll be sure to get in touch with all of our schools once these are available, and update this article with reporting instructions.
There's no need for a school to prepare year end reports for your families, as they have access through their own account. If the school's EIN is listed on the billing settings page, then it will appear on all of the parent's invoices.
Reporting for Parents
Note: Parent Payment Summaries are only available if payments were made online via card or ACH. If the parent paid via cash/check you will need to generate the summary by filtering for their Fully Paid invoices on the Invoices tab and Exporting.
Please instruct any online-paying parents looking for billing reporting to log into their account online and select the Payments tab. Then click the orange Payments button.
They will then need to enter the parameters and select "View Payments"
You will then see a summary of all payments made! You also have the option to print this report.
Reporting for Schools
If you as a school need to do more advanced accounting right now, then we also encourage you to use the "export to .csv" option on your Invoices page. Instructions for this can be found here.