We've been working hard to make the Billing experience even better, to ensure it meets the evolving needs of programs, providers, and parents.
Each program's specific Billing version determines what administrators will see when they open their Billing tab. Parents may also see different versions of brightwheel's Billing platform, especially if they're associated with students at multiple programs.
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Billing Versions for Administrators
Administrators can open their Billing Settings tab on the web to see which Billing version is currently active in their program's account. Each program or location may have its own billing version. For multi-site programs, one site or location may have a different billing version than another site or location.
🟣 Billing Version 2
On Billing Version 2, an indicator with a dark purple dot will be shown on the Billing Settings page. From the Billing page, programs using Billing version 2 will see the Plans page appear once the Billing tab is opened. The following tabs will be displayed along the top: Overview, Plans, Subsidies, Library, Reports, Settings.
🟢 Billing Version 3
On Billing Version 3, an indicator with a green dot will be shown on the Billing Settings page. From the Billing page, programs using Billing version 3 will see the At a Glance page upon opening the Billing tab. The following tabs will be displayed along the top: At a Glance, Students, Subsidies, Library, Reports, Settings.
View related help content for this version by navigating to the Help Center's main page and searching for what you need. Any billing articles that display are for this version!
Billing Versions for Parents
Parents can open their Payments tab on the web or app to see which Billing version or versions are active. Because each parent can be associated with multiple students at multiple programs, parents may see more than one Billing version at a time.
Parent Billing Version 2
Parents whose programs use Billing Version 2 will see an Account Summary section with three tiles once they open the Payments tab.
Parent Billing Version 3
Parents whose programs use Billing Version 3 will see a Current Account Balance tile upon opening the Payments tab.