Brightwheel has begun releasing our new billing platform for new users. If the content in this article does not match what you see in your account, please click here for related content in our new platform.

If parents would like to pay invoices via bank transfer or credit cards, they will connect their bank account, and then have access to the page below. 

Need to get parents set up on Billing? Send them this article or print and share this guide with them to help them set up: BillingParentSetupGuide.pdf

Getting Started

As long as the school has invited a parent to join brightwheel via his/her email address, then any invoices you create for their child and payments the school mark as paid will be emailed to the parent email address on file. This is true even if the parent has not yet activated their brightwheel account or added a payment method By linking to the billing feature, however, parents will be able to pay your invoices via bank transfers online or credit card, in addition to check or cash. 

How to Pay Invoices

  1. Go to the Payments tab

  2. Click the Invoices tab

  3. Select View Invoice

  4. Confirm the payment method

  5. Confirm the total amount to be paid

  6. Select Pay

    Please Note: The ability to pay an amount less than the total due needs to be toggled on by schools. If you are not able to make a partial payment against your invoice, please reach out to your school directly.

  7. Select Confirm Payment

Once payment is complete you will get a Success message and your payment will be pending!

Are you a school looking for how to make a cash or check payment? See this article!

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