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Feature Available on All Plans
Feature Available on Web App

It’s common for programs to add additional charges through the statement period for an array of things: late pickup, meals, field trips, etc. Administrators can add additional charges to one or multiple students at any time as long as the student has a statement schedule associated with their account. 

Just like recurring charges, there are a few fields that are attributed with each individual charge or line item to assist with accounting and parent understanding of what each charge means. 

  • Category: The high-level grouping of similar charges. This is especially valuable for reporting purposes. A common example is “tuition” - it’s a way to group all of the various tuition charges your school has together and be able to report on it.
  • Description: The unique label that identifies the charge. An example of the description would be Late Pickup or Field Trip to Museum.
  • Amount: The dollar amount that will be charged.
  • Dates of Service (Optional): For single charges, the dates of service is a date range that is associated with the charge that is added manually. 
  • Notes (Optional): Administrators can add a note to the recurring charge when it’s added to a billing plan that will be included on the statement.

Table of Contents

Add a One-time Charge

While a student’s draft statement is open, administrators can add additional charges to the draft statement at any time. To add a new one-time charge:

  1. Navigate to the student’s Account Page
  2. Choose Add one-time charge from the Select an action dropdown
  3. Select an existing charge from the drop down or Create a one-time charge
  4. Complete the fields and click Add one-time charge


Please Note: If you choose to create a new one-time charge, you have the option to Save for later use by checking the box to add this charge to your Charge Library.

Edit a One-time Charge

A charge on a student’s draft statement can be edited any time prior to the send date. This can be done on a student-by-student basis. To do so:

  1. Navigate to the student’s Account Page
  2. Click the pencil icon on the charge line item
  3. Make the desired changes
  4. Click Update pending charge at the bottom of the page

Remove a One-time Charge

Administrators can remove a charge from a student's draft statement only. Once a statement is posted to a student’s account, a charge cannot be removed.  

  1. Navigate to the student’s Account Page
  2. Click the trash can icon on the charge line item
  3. Click Yes, delete pending charge

Please Note: If you need to discount a charge that has already posted to the student’s account, use the Credit feature.

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