The Messaging platform is a powerful tool for Administrators to send updates, reminders, alerts, and more to parents via brightwheel. Administrators can streamline parent communication by sending messages for individual students, multiple students, entire rooms of students, or all students at the program in bulk.

Messages sent through brightwheel will be delivered to all Parent-level contacts added to the student’s profile through their brightwheel account.

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Messaging on the Web

Keep families in the loop with brightwheel’s bulk Messaging tool! Administrators can view and send messages from their brightwheel account on the web, or on the app. Composing and sending messages from the web allows administrators the option to attach files to messages.

Similar to text messages or emails, brightwheel messages can’t be edited or deleted once they’re sent. With this in mind, please review message content and recipients before sending to ensure completion and accuracy!

  1. Log in to brightwheel on the web

  2. Select Messaging from the purple dashboard menu

  3. Click the + New Message button in the top right corner, and select Parents

  4. Select whether the message should be sent for one or multiple individual students, or for one or multiple rooms in bulk

  5. Click on each student or room who should receive the message, and click Next

  6. Select the desired Message Type

  7. Add an optional attachment

  8. Enter in the content of the message

  9. Review the message content and recipients, and click Send Message when complete

Messaging on the App

Use the brightwheel app to send messages to parents right from your phone! Administrators can access the Messaging platform through the brightwheel app to send messages for individual students, multiple students, entire rooms, or all students at a program.

Similar to text messages or emails, brightwheel messages can’t be edited or deleted once they’re sent. With this in mind, please review message content and recipients before sending to ensure completion and accuracy!

  1. Log in to the brightwheel app

  2. Tap the purple Messages tile from the Administrator Home screen

  3. Tap the message bubble icon in the top right corner to compose a new message, and select Parents

  4. Select whether the message should be sent for one or multiple individual students, or for one or multiple rooms in bulk

  5. Click on each student or room who should receive the message, and click Next

  6. Select the desired Message Type

  7. Enter in the content of the message

  8. Review the message content and recipients, and click Send Message when complete

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