Skip to main content

November / December 2025 Product Spotlight

Heather P avatar
Written by Heather P
Updated this week

The holiday season is here! As you wrap up 2025 and look toward the new year, we’ve pulled together helpful brightwheel resources to support your program and set you up for a strong start in 2026.

  • 📗 Staff Professional Development day

  • 💵 NEW: Automated late payment fees

  • 📁 What to include in Admission Packets

  • 🎉 2025 Back-to-school features are complete


Resources to hold a Professional Development day

Investing in your staff’s growth is one of the best ways to strengthen your program. As you plan upcoming Professional Development days, explore tips and ready-to-use resources that help you design engaging trainings, support career development, and keep your team motivated.

To keep your team growing year-round, brightwheel also offers self-paced, state-accepted Professional Development courses that are automatically tracked in brightwheel, saving you time.


NEW: Automated late payment fees

We heard your requests! You can now automate late payment fee collection directly in your Billing Settings. Simply set your rules and rates, enable automation, and brightwheel will take care of the rest—saving you time while helping ensure timely payments.


What to include in your admission packets

A complete, well-organized admission packet sets families up for a smooth enrollment experience. This blog walks you through every essential item to include, and you can use brightwheel’s Admission Packets to keep everything in one place—plus easily add a submission fee.


Back-to-School 2025: Every feature, fully delivered

We’re excited to share that all Back-to-School roadmap features for 2025 are officially complete. Each improvement was shaped by your feedback and built to support a smoother, more efficient start to the year. Thank you for helping us make this back-to-school season our strongest yet.


  • 🦃 Download our free Thanksgiving Celebration Kit

    Organize a festive Thanksgiving celebration with families using our free party kit, filled with easy planning tools and resources.

  • 🔗 Hyperlinks in Newsletters

    You can now add clickable external or brightwheel links (like Sign-Ups!) directly in your Newsletters. This makes it even easier for families to access important information with just one tap.

  • 📅 Prepare for a new calendar year

    Check out our Help Center article, which walks you through how to review and update your information in brightwheel as you prepare for the new calendar year.

  • 📬 Updates to how you contact Support

    As of November 3, we are no longer monitoring help@mybrightwheel.com, and starting December 1, we’ll also no longer monitor support@mybrightwheel.com. Please review and share our resource, How to Contact Support, with your staff and families so they know how to reach our team quickly when they need help.

Have ideas for what we can include in future newsletters?


Additional Resources

  • Subscribe to get the Product Spotlight Newsletter in your inbox! If you are a Premium administrator and you're not seeing these newsletters in your email inbox, sign up to start receiving them here.

    • You can also take a look at all our past newsletters in this hub.

  • Brightwheel billing: If you are not currently using brightwheel's billing feature, learn more here and join providers who save 5+ hours each week using the platform.

  • Account Setup: If you are still setting up your brightwheel account, complete our two onboarding trainings today to build quality connections, efficiently run your program, and simplify billing with brightwheel.

Did this answer your question?