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Follow these instructions to deactivate the autopay feature:

  1. Log into your brightwheel web app

  2. Select the "Payments" tab from the menu bar at the top of the page

  3. Select "Payment Settings"

  4. Toggle the autopay button off:

The button will turn gray and autopay will then be deactivated for the selected child.


If your school has Mandatory Autopay enabled, parents will not be able to toggle autopay off on their own. Instructions can be found here on how to change which parent owns autopay. If you would like your default payment method removed, please start a conversation with our Support team.

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