Premium Feature
Feature Available on the Web

Brightwheel's web messaging feature allows teachers and administrators to send messages to parents right from a web browser on a desktop or laptop! This feature also alerts staff when there is a new message for the any student assigned to their rooms.

Parents will be able to view this message from their brightwheel mobile app.

Table of Contents

Send a New Message

The Messaging feature on the web allows you to send messages to specific students from within a room. To send a new message: 

  1. Open the brightwheel website
  2. Click on the speech bubble in the top right-hand corner
  3. Then click +New Message, or choose a student in the table and reply in the thread to the right of the table
  4. Choose the desired room from the drop down 
  5. Select the student(s) the message is for and click Next
  6. Pick the message type you would like to send from the drop-down
  7. Compose your message in the text box and click Send Message

Send a New Announcement

The Announcement feature enables administrators to send messages to all of the parents in a room or many rooms, just like the Message All Parents feature in the brightwheel mobile app. To send a new announcement:

  1. Open the brightwheel website
  2. Click on the speech bubble in the top right-hand corner
  3. Go to the Announcement tab and click +New Announcement
  4. Select the desired room(s) and click Next
  5. Pick the message type you would like to send from the drop-down
  6. Compose your message in the text box and click Send Announcement

Note: Announcements can only be sent by  administrators.

Message Types

The Message and Announcement features allow you to send three types of messages, this is the same as from the app:

  • Message - This is just a general message option to communicate with your parents
  • Reminder - Allows you to set a date and time that will bold at the beginning of a message to help draw attention, these messages will show with a bell icon
  •  Alert - Enables you to send an SMS text message in addition to an in app message, these messages will display a megaphone icon

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