When you invite a parent to brightwheel, the parent will receive a welcome email with sign up instructions. We also recommend sending an email from someone at your location. We have created a few drafts below that you can copy into an email and edit as you see fit.

Draft Email #1 for Parents: Introducing brightwheel 

Subject line - Introducing brightwheel


Dear Parents, 

We recently started using brightwheel, a tool for classroom management, communication, photos, videos, online bill pay, and much more. Brightwheel is the industry leader in early education, proven to save time for staff, allowing for measurably more time with students, while also delivering a much better experience for parents.

Easy steps to follow:

  1. Create a free brightwheel account. When you receive an invitation via email or text, please create a free parent account using either the web or mobile app. Make sure to use the same email address or cell phone number that the invitation was sent to. Here is a quick video overview.
  2. Confirm your child’s profile. You will see your child’s profile after you create an account - you can confirm information such as birthday, allergies, and additional contacts. If you do not see your child’s profile, please contact us with the email address or phone number you used to sign up. You will not see updates within brightwheel until we start to use it regularly. 
  3. Set your account preferences. You can adjust your notification preferences within your profile settings on the app.
  4. Add your payment information. Brightwheel offers secure, automated online payments that saves time for us and gives you advanced tools and reporting. Please add your payment information. Here is an online Payments Setup Guide with more info.

See a video tutorial HERE!

We’re excited to be adding this state-of-the-art system and hope you enjoy it! 

Best, 



Draft Email #2: Reminder for parents 

Subject line - Final Reminder: brightwheel [Action Required]


Dear Parents, 

This is a friendly reminder that we are using brightwheel to send messages, updates, invoices, and much more. It is a time-saving tool that is 100% free for you.

Please follow the steps below:

  1. Create a free brightwheel account. When you receive an invitation via email or text, please create a free parent account using either the web or mobile app. Make sure to use the same email address or cell phone number that the invitation was sent to. Here is a quick video overview.
  2. Confirm your child’s profile. You will see your child’s profile after you create an account - you can confirm information such as birthday, allergies, and additional contacts. If you do not see your child’s profile, please contact us with the email address or phone number you used to sign up. You will not see updates within brightwheel until we start to use it regularly. 
  3. Set your account preferences. You can adjust your notification preferences within your profile settings on the app.
  4. Add your payment information. Brightwheel offers secure, automated online payments that saves time for us and gives you advanced tools and reporting. Please add your payment information. Here is an online Payments Setup Guide with more info.

Thank you!

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