There may be folks who parents would like to add as approved pickups for their child.  An Approved Pickup is a contact type that can only check-in or check-out children they are approved pickups for. They cannot see a child's activity feed or profile, and cannot see payment information, invoices, or send/receive messages for children they are designated as an approved pickup for. 

(If the contact is a family member and wishes to see the child's feed, and has parents' permission to do so, you can add them as a "Family" contact. See how to here.)

 As an admin, to add Approved Pickups for a student, follow the below instructions.  If you'd like to assign this responsibility to the parent, feel free to share these instructions with parents.

Table of Contents

Add Approved Pickup


From the Web:

  • Login, and click on Students from the top menu
  • Select a child's account by clicking on their name
  • Scroll down to the Contacts section and click Add a contact
  • Expand the drop-down menu under Contact Type and select Approved Pickup


  • Add the approved pickup's information & click Save Contact

  • An invitation to join brightwheel will be sent to their email immediately 

Edit/Update Approved Pickup

From the Web:

Currently, please first delete the approved pickup with outdated/incorrect information and then re-add them as a new Contact with the correct information.

Delete Approved Pickup

From the Web:

  • Login, and click on Students from the top menu
  • Select the child this pickup is associated with by clicking on their name
  • Scroll down to the Contacts section and click Edit in the header

  • Click Remove to the left on the pickup's line

  • Confirm that you would like to remove this approved pickup by clicking Remove from the popup window

Manage Approved Pickups from the App

A student's profile can be edited right from the app.  Below you will see how to add, update, and delete pickups directly form the app. 

  1. Login to the app and select a student
  2. Tap "Edit"
  3. Click the " + " next to Contacts
  4. Enter Contact's information (an email invite will automatically be sent)
  5. Tap "Save," then tap it again

To delete a Approved Pick-up follow steps 1 & 2 then tap on the Approved Pickup's name:


Then tap "Remove" at the bottom of the screen:

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